I'd like to recognize Mr. Larry B, our salesman who sold us our 2011 Chevrolet Cruze!!
- on Edmunds.com
I'd like to recognize Mr. Larry B, our salesman who sold us our 2011 Chevrolet Cruze. We are extremely happy with this vehicle. Also, from the time of purchase, throughout the sale, and each and every re-visit for service, or to even look for another vehicle, Mr. B has been the most professional, helpful, courteous, and outgoing salesman we have ever encountered. He goes out of his way to make us feel like we are part of the Jerry's family. He always goes above and beyond to help us with anything we need whether it be an issue with the 2011 cruze, our 2013 cruze which we also purchased at Jerry's, or when we thought we would be buying another vehicle. He thoroughly explains each situation, goes to the appropriate staff, makes a call, or directly helps us himself. He returns calls promptly and handles himself in a most professional manner. He is always courteous and has a smile on his face when he greets us. He has never turned us away when he was busy or when we needed assistance. When we purchased the vehicle in 2011, he sat in the vehicle with me and spent time explaining in detail how the car operated, and helped me program the stations, set up Onstar, etc. If we need additional information, Mr. B is always available to assist us. When we come into the dealership, he is the one we look for and will continue to look for to purchase our vehicles from. I prefer this dealership thanks to excellent, outstanding customer service. I highly recommend anyone looking for a GM product to look for Mr. B as their salesman. He is not a pushy saleman, but has a calm demeanor that puts the customer at ease. He will work with you and for you through the entire process. There was no haggling, no pressure, just straight facts of our situation and what the dealership could do for us. If they can put you in a vehicle, they will, and they did for us, twice. We will return again when it's time to purchase again. Mr. B, we hope you are still there at that time!!!! Thank you for all that you do for your customers.
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