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Excellent Service

Jerry's Chevrolet
Last updated 5 years ago

  • on Cars.com
  • I first talked to Carl Miles in the internet dept.Excellent customer service,Carl wasn't pushy.We talked via e-mail for about 2 days and finally i decided to come in.When i met with Carl he sent me to see Chris Silk.Upon talking to Chris i explained my situation that i work at night and that i had everything that they needed photo copied.I told Chris that i was going home to get some sleep and let them do there work in trying to get me in a new vehicle.Prior to all of this,Chris introduced me to Kevin Kyler,another salesman with excellent customer service skills.I filled out the credit application and then i went home.I was home no longer than 1 hour when Chris called me and said he found a new car for me.Everything that i was looking for in the new car Chris had found for me.So then i went back to Jerrys to get the deal done.Since Kevin was with another customer i was introduced to Larry Bert another example of excellent customer service skills.Larry and Chris handled everything from that point on.From recent experiences at other dealerships including chevy, by far, Jerry's Chevrolet on Joppa Rd blows away the competition.Not one sales person was pushy.Everyone was up front and honest about everything.No one treated me bad like at other dealerships.In order to get this deal done Chris had to get some things worked out and he did.After i signed all the paperwork Larry went outside with me and was explaining the features on my new car.I purchased a 2012 Chevy Cruze.Was i happy when i left?HELL YEA!!!...Will i return?HELL YEA!!!...Will i recommend Jerry's Chevrolet on Joppa Rd?HELL YEA!!!!....Carl,Chris,Kevin and Larry,thank you very much for everything that you all did for me.My experience at Jerry's Chevrolet on Joppa Rd was OUTSTANDING!!!!

    Steve

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  • Hours:

  • 7:30 AM to 9:00 PM Monday
  • 7:30 AM to 9:00 PM Tuesday
  • 7:30 AM to 9:00 PM Wednesday
  • 7:30 AM to 9:00 PM Thursday
  • 7:30 AM to 9:00 PM Friday
  • 7:30 AM to 7:00 PM Saturday


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